Salon Policies – H&S Braids
We value your time and ours. To ensure the best experience for everyone, please review our salon policies before booking your appointment.
Deposit Policy
A 30% deposit is required to secure your appointment.
All deposits are non-refundable.
Deposits can be submitted through:
Cash App
Venmo
Apple Pay
In-person (cash only)
The remaining balance is paid at the salon. We accept cash only for final payments.
Booking Policy
A non-refundable 5% booking fee is required at the time of booking (separate from the 30% style deposit).
Same-day appointments, early bookings, late-day squeeze-ins, and walk-ins are subject to a $30 convenience fee.
Late-night appointments (starting after 8:00 PM) incur a $30 late-night fee.
Holiday appointments carry an additional $56 holiday fee.
Late Policy
There is a 15-minute grace period for late arrivals.
Arrivals beyond 15 minutes will result in automatic cancellation of your appointment and forfeiture of your deposit.
Reschedule & Cancellation
You may reschedule or cancel your appointment at least 24 hours in advance.
Cancellations made after 24 hours of booking will forfeit the deposit and require a new deposit to rebook.
No Call / No Show clients will not be allowed to book again.
Take Down Services
We offer take-down services for prior styles:
$50 for normal braids
$75 for more complex or time-intensive take-downs
These must be booked in advance and may take up to 3 hours.
Additional Reminders
Please come with your hair detangled and clean, unless you have booked a Wash & Blow Dry service.
Children must be accompanied by an adult at all times.
No extra guests unless they are also being serviced.
Hair is included for most styles — confirm when booking.